The Accountant verifies travel sales, submits them for approval, manages client accounts and reconciliations, collects cash, and follows up on overdue payments. They use the company’s in-house financial tools to keep records accurate, control bad debts, and complete tasks within defined TAT.
Job Description: Accountant – Travel Management Company
Department: Finance
Reports to: Finance Manager / Head of Finance
Role purpose
The Accountant will support the company’s financial operations by verifying sales, managing client accounts and collections, and ensuring accurate, timely processing through the company’s in-house financial tools. The role helps protect company revenue, reduce overdue debt, and ensure work is completed within agreed turnaround times (TATs).
Key responsibilities
- Verify sales: Review sales transactions, supporting documents, client details, rates, taxes, and payment records for accuracy and completeness.
- Submit sales for approval: Send verified sales to the back office for approval, following internal procedures and approval timelines.
- Manage client accounts: Reconcile client statements and account balances, investigate discrepancies, and resolve issues with clients and internal teams.
- Control bad debts: Monitor receivables, identify overdue or at-risk accounts, follow up on outstanding balances, and escalate potential bad debts promptly.
- Drive collections: Contact clients to secure payment, maintain accurate collection records, and coordinate with sales and account-management teams on payment commitments.
- Collect and account for cash: Receive cash where required, issue or confirm receipts, record transactions accurately, and ensure cash is safeguarded and deposited in line with company procedures.
- Use in-house financial tools: Enter, update, and review transactions in the company’s internal finance systems, maintaining accurate and complete records.
- Meet defined TATs: Track assigned tasks and ensure sales verification, approval submissions, reconciliations, and collection follow-ups are completed within predefined timelines.
- Maintain controls and reporting: Keep clear audit trails, prepare routine receivables and collections updates, and follow company policies and applicable local financial requirements.
- Coordinate across teams: Work closely with the back office, sales, operations, and finance teams to resolve processing and account issues.
Key performance measures
- Accuracy and completeness of sales verification
- Percentage of verified sales submitted for approval within the defined TAT
- Timeliness and accuracy of client account reconciliations
- Collections achieved against targets and overdue balances
- Reduction in aged receivables and bad-debt exposure
- Cash-handling and transaction-record accuracy
- Compliance with internal procedures and use of in-house tools
Qualifications and experience
- Diploma or bachelor’s degree in Accounting, Finance, or a related field
- Relevant accounting or finance experience; experience in travel, tourism, or service-sector finance is an advantage
- Familiarity with accounts receivable, reconciliations, cash handling, and collections
- Experience using accounting software or internal financial systems
- Working knowledge of Microsoft Excel
Skills and attributes
- Strong attention to detail and numerical accuracy
- Persistent, professional approach to client follow-up and collections
- Good communication and coordination skills
- Ability to investigate discrepancies and meet deadlines
- Integrity and discretion when handling financial information and cash
- Organized approach to managing multiple tasks within set TATs
